| Bradford Web Designs, LLC
Hosting / Maintenance, Terms of Use, and Client Billing Policies
Change in Terms: By accessing and using BradfordWebDesigns.com/ScrapbookWebDesign.com
services you agree to be bound by the terms of this Agreement. You
also agree to be bound by any change in these terms which may be
published via BradfordWebDesigns.com while you are a user of Bradford
Web Designs, LLC services. If you do not want to be bound by the
terms of this Agreement or by any subsequent changes to these terms,
please contact us immediately so that we may close your account.
Our Clients are expected to have a basic knowledge of how the Internet
functions, how email (or email applications) functions, the types
of use which are generally acceptable on the Internet, and the types
of use which are to be avoided. Common sense is the best guide as
to what is considered acceptable use. Also common sense is the rule
when uploading files during high traffic usage times on the Internet.
Bradford Web Designs offers space for your site on our servers and
has nothing to do whatsoever with your access to reach our servers,
email error messages, or the time it takes to upload, etc. The following
guidelines were designed to ensure these services:
Content: All services provided by Bradford Web
Designs may be used for lawful purposes only. Transmission, storage,
or presentation of any information, data or material in violation
of any United States Federal, State, or City law is prohibited.
This includes, but is not limited to: copyrighted material, material
we judge to be threatening or obscene, or material protected by
trade secrets and other statutes, violation of US export restrictions,
harassment, fraud, trafficking of obscene material, drug dealing,
and any other illegal activities. The subscriber agrees to indemnify
and hold harmless Bradford Web Designs from any claims resulting
from the use of the service that damages the subscriber or any other
party. Note: Pornography and Adult content is prohibited. This includes
sites that may have links / banners to adult content elsewhere.
This is also true for sites that promote any illegal activity or
content that may be damaging to our servers or any other server
on the Internet. Links to such materials are also prohibited. A
few examples of non-acceptable content or links are: pirated software
hacker's, programs or archives, warez sites, mp3 archives. Bradford
Web Designs will be the sole arbiter as to what constitutes a violation
of this provision.
Server/Design Support: Unless your site and/or
specific page (in entirety) that you are having issues with was
soley designed and maintined by Bradford Web Designs, we only provide
technical support for server related problems (we do not support
HTML problems or fix your own code/design. THIS INCLUDES ANY CODE
OR CHANGES YOU MAKE TO OUR PAGES WE DESIGNED FOR YOU IN YOUR OWN
ATTEMPT TO PROVIDE YOUR OWN ALTERATIONS, ADDITIONS, CHANGES, ETC.
TO THE PAGE/PAGES/SITE.) If tech support is requested for a server
problem or page problem/fix and it turns out to be HTML, design,
or other code NOT related to our own page design, a charge of $60/
hour will be charged to your account and must be paid in advance.
ANY PREPAID or REGULAR MAINTENANCE TIME CAN NOT BE USED FOR THIS
PURPOSE UNDER ANY CURCUMSTANCES. In any event, you may want to inquire
about our services to redesign your page(s) you to avoid these potential
fees (remember that professional maintenance is only $35/hour) if
you are unsure of how to properly code and design your page(s),
and/or graphic/HTML consultation only is available as well.
Server Resources: Any Web site that uses a high
amount of server resources (such as CPU) will be given an option
of either paying extra (which depends on the resource needed) or
reducing the resource needed to an acceptable level. Misuse of system
resources, including but not limited to employing posts or programs
which consume excessive CPU time or storage space, permitting use
of mail services, mail forwarding capabilities, POP accounts, or
autoresponders other than for the customer's own account, resale
of access to CGI scripts installed on BradfordWebDesigns.com servers,
or attempting to use a single customer account for third party web
sites by allowing more than one domain pointer to be used to reference
pages within the customer's site will not be allowed. Bradford Web
Designs shall be the sole arbiter of what is considered to be a
high server usage level.
Chat Rooms: BradfordWebDesigns.com does not allow
clients to install their own chat rooms. Chat rooms tend to be a
large system hog and we cannot permit it as an account option. Non-Java
chat rooms (cgi or perl based) are not allowed.
Background Running Programs: BradfordWebDesigns.com
may allow programs to run continually in the background. These programs
will be considered on an individual basis and an extra charge will
be incurred based on system resources used and operational maintenance
needed. If you wish to run background programs please contact us
at terri@bradfordwebdesigns.com before doing so.
IRC: BradfordWebDesigns.com does not allow IRC
or IRC bots / eggdrops of ANY KIND NO MATTER HOW SMALL to be operated
on our servers. Violation of this policy will result in IMMEDIATE
termination WITHOUT warning and all files in the offending account
will be deleted.
File Limits: Under no circumstances shall an account
with 300 megs go over and above 15000 files. We reserve the right
to charge extra for those going above that limit.
Mail Configurations: Bradford Web Designs supports email connectivity
to our servers directly. This means you specify pop3 and smtp server
names in your email client to connect to us directly to receive
email on behalf of your domain. Any requests for MX record changes
to support any other configuration will result in additional charges. We are NOT held responsible for email errors, server errors,
or additional loss cause to email problems. No exceptions.
Domain Registrations: Bradford Web Designs will
host domains from any registry however the user is responsible for
the registration of any domain name if user is not purchasing a
design package with Bradford Web Designs. If you purchase a design
package we will include 1 year registration at godaddy.com for a
.com, .net. or .org name (if applicable).
Net Abuse: The sending of commercial advertising
through email (AKA spamming) from a Bradford Web Designs servers
(including bradfordwebdesigns.com or scrapbookwebdesign.com servers),
referring to an URL on a Bradford Web Designs server, or using an
email address that is maintained on a Bradford Web Designs server
is STRICTLY PROHIBITED. This includes but is not limited to activities
such as using a nonexistent email return address on a commercial
solicitation, allowing spamming by third parties to promote a web
site hosted by Bradford Web Designs, trolling (posting outrageous
messages to generate numerous responses), mail bombing (sending
multiple messages without significant new content to the same user),
subscribing someone else to a mailing list without that person's
permission, cross posting articles to any newsgroups without their
permission, and commercial advertisements. In general, any kind
of commercial advertising in areas on the Internet not intended
for such purposes is prohibited. Government laws construed as protecting
this practice do not apply. Please read additional spam policy below.
We reserve the right to determine what violates this policy.
Spam: Transmission of bulk, unsolicited commercial e-mail
(UCE) or commercial postings to inappropriate newsgroups (spam)
by Bradford Web Designs customers is strictly prohibited.
Spammers, take note of the following prices, for which you agree
to be billed effective JUNE 10th, 2006:
Bradford Web Designs Users' UCE: $500.00 US plus $10 for each spam/UCE
sent, plus immediate account deactivation for 10 days (first offense)
cancellation for (second and last offense) any customer of Bradford
Web Designs that sends any spam whatsoever, whether from our mail
servers or from external mail servers that refer to an Bradford
Web Designs customer web site.
User accounts will be deactivated immediately and without warning
when evidence of spamming is discovered. Using a Bradford Web Designs,
ScrapbookWebDesign.com, or ScrapbookHost.com address (real or virtual
or any other site we have developed)) as a drop or reply point to
spam transmitted off the Bradford Web Designs network is also prohibited.
It is NOT acceptable to spam the Internet with ads for your URL.
If we are informed of this activity, we will inform the postmasters
at the site of origin of the spam, assuming it's done from a remote
site. If the problem continues, we may revoke your account or server
hosting privileges because of it. We do not in any way condone spam
of any kind, and we will not accept as customers users who abuse
the Internet in this way.
Server Abuse: Any attempts to undermine or cause
harm to a Bradford Web Designs server or using an email address
that is maintained on a Bradford Web Designs machine is STRICTLY
prohibited. We reserve the right to deactivate any script (even
our own) if it is used to such an extent that it poses a threat
to the performance of our network.
The failure to meet or follow any of the above guidelines are grounds
for immediate account deactivation. We reserve the right to REMOVE
any account (deactivated or not) within 15 days prior notice except
for spamming which warrants immediate removal with no refunds of
monies paid to Bradford Web Designs.
Complaints about violators of our policies should be referred to
terri@bradfordwebdesigns.com. Each complaint will be fully investigated.
Bradford Web Designs reserves the right to fully investigate any
reported violations and to determine the proper consequences.
Billing Policy: Invoices
for monthly hosting/maintenance fees are emailed to clients on or
after the 1st of each month, when services are performed, or on payment arrangement dates. Monthly fees are due in full on the
1st day of each month. We accept Visa, MasterCard,
PayPal through our site. We do NOT accept checks or cash. Contact
us if you need to make payment arrangements.
Effective to all accounts as of FEBRUARY 3, 2008: A late fee of $10.00 will be applied to any payments not received after 5 days after email of invoice, and if payment is not received by the 10th (without acceptable
arrangements) accounts will be canceled (site will be taken down,
deleted, and access will be restricted INCLUDING EMAIL). A $60.00
reinstatement fee will be assessed with balance due payable in full
to reactivate all accounts if canceled for nonpayment. If you have
agreed to additional cancellation fee(s) in your design agreement
and your account is canceled FOR ANY REASON INCLUDING NONPAYMENT
you are still responsible for the cancelation fee AND fees mentioned
above.
Prices are subject to change with increased Web site traffic and/or
storage needs. Clients will NOT always be given notice and asked
for approval via email before additional charges will be applied
to hosting or maintenance if they approved changes by sending the request. Maintenance purchased separately
will be charged at an hourly rate of $35.00, minimum one-half hour. Hourly maintenance charges (non-hosting accounts) are due upon receipt,
and a late fee of $20.00 will be applied if payment is not received
within 5 days of invoice.
You will be notified via email if your account is past due however
we are not obligated to this. It is the customer's responsibility
to ensure timely payments are made. If you change email addresses
you must inform us.
Cancellation of monthly hosting/maintenance requires a 30-day notice
via email terri@bradfordwebdesigns.com or postal letter. There is
no cancellation fee (UNLESS YOU HAVE A CANCELATION FEE DETAILED
IN YOUR AGREEMENT), and all fees paid for service up to the end
of the current billing period are nonrefundable. Bradford Web Designs reserves the right to cancel accounts for any reason including but not limited to: non-payment, communication issues (including rude/harrassing/nonprofessional behavior through email or voicemail), etc. Prepaid services,
hosting, and domain name registrations are NONREFUNDABLE and there
are NO exceptions. Thank you for your business!
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